What is the ‘open water market’, and why does it matter?

All businesses, charities and public sector organisations in England and Scotland that are eligible, are all now able to choose who provides their water and wastewater retail services.

  Tip: If your premises are currently being served by a supplier which is wholly or mainly in Wales, then you will find that the rules for non-household water in Wales are a little different..

What are the benefits of the open water market?

There’s been much said about the benefit to businesses, including micro and SMEs, in switching water suppliers, but what are they?  Depending on the size of your organisation, the benefits vary and are not always limited to the outcome of a switch between water retailers and the potential savings it might bring about.

For the first time, deregulation in England brought about UK-wide opportunities, including:

  • Lower bills and charges as a result of competition between water retailers and the opportunity to switch between suppliers
  • Improved value for money as water retailers look to provide USPs that include water efficiency services
  • Improved standards of customer service based on the more competitive market in which retailers must operate
  • Services to improve your own operational efficiencies, such as consolidated billing for multiple sites
  • More access to help to become a more water efficient business, further reducing costs

What is the Open Water Market Infographic

All businesses, charities and public sector organisations in England and Scotland that are eligible, are all now able to choose who provides their water and wastewater retail services.

Take a look at our infographic to learn more about the open water market.

Here’s a list of licensed water retailers serving England and Scotland*

* Listed in a randomly generated order

Intelligent Business Water

At Intelligent Business Water we offer an unbeatable service on your water and wastewater. Switching to us is simple, we manage the process from beginning to end – it’s the same water from the same pipes. Our bills are clear, accurate and easy to understand. We offer extremely competitive rates and you’ll get a dedicated customer support manager who is based at our office in Scotland.

Telephone:

0333 015 3297

Retailing in:

Scotland flag icon Scotland

ConservAqua

ConservAqua

ConservAqua are an environmentally friendly business water retailer, providing bespoke billing services, smart meter reading, dedicated account management and bill validation services.

The company aims to reduce water usage in the UK by assisting medium-high usage clients to become more water efficient and reduce their carbon footprints.  Naturally, improved water efficiency leads to significant savings for customers.

ConservAqua cite highly responsive customer care by allocating experienced water architects to every account.

Telephone:

03330 16 56 56

Retailing in:

England flag icon England

Bluewater company logo

Bluewater

Bluewater are licensed to supply water and waste water services in Scotland.

Telephone:

0330 223 3060

Retailing in:

Scotland flag icon Scotland

brightwater company logo in yellow

Brightwater

Brightwater are licensed to supply water and waste water services in Scotland.

Telephone:

0330 022 05 70

Website:

brightwater.com

Retailing in:

Scotland flag icon Scotland

Commercial water solutions logo

Commercial Water Solutions

Commercial water solutions are licensed to supply water and waste water services in Scotland.

Telephone:

0131 252 5363

Retailing in:

Scotland flag icon Scotland

Pinnacle business water logo

Pinnacle Business Water

Pinnacle business water are licensed to supply water and waste water services in Scotland.

Telephone:

0141 212 0210

Retailing in:

Scotland flag icon Scotland

South staffs water business colour logo

SSWB

South staffs water business are licensed to supply water and waste water services in Scotland.

Telephone:

0330 123 0205

Retailing in:

Scotland flag icon Scotland

aimera, same water, better price, great service company logo

Aimera

Aimera are licensed to supply water and waste water services in Scotland.

Telephone:

0141 354 7664

Website:

aimera.co.uk

Retailing in:

Scotland flag icon Scotland

everflow water colour logo

Everflow Water

Operating from Stockton-on-Tees, Everflow Water is an independent water retailer with a license to supply water in both England and Scotland.  The company cites its rapid growth to its highly competitive rates and in trying to make its customers’ lives easier.  Everflow pledges to build a well for every 250 customers switched.

Telephone:

0330 123 2000

Retailing in:

England flag icon England   Scotland flag icon Scotland

ses business water colour logo

SES Business Water

SES Business Water, a trading name of Sutton and East Surrey Water Services Limited, is an established, proactive water retailer with proven billing, meter reading, AMR and water management services. Operating throughout England, Scotland and Wales, SES supplies water and wast water services to all customer sizes and across all sectors.

Telephone:

01306 733 200

Retailing in:

England flag icon England   Scotland flag icon Scotland

castle water colour logo

Castle Water

Castle Water cites itself as the UK’s leading independent business water retailer, providing water and wastewater services to hundreds of thousands of businesses, charities and public bodies in England and Scotland.

On the 1st April 220 Castle Water merged with Affinity for Business creating Castle Water (Southern) Ltd. to continue to serve Affinity’s existing customers.

Telephone:

01250 718700

Retailing in:

England flag icon England   Scotland flag icon Scotland

Smarta water company logo

Smarta Water

Smarta Water entered the water market to provide innovative and alternative choices to water and wastewater customers.

The business cares about the planet and aims to ensure there will always be enough water for all. Water efficiency, sustainability and reducing water consumption for all their customers is a priority. They work with customers to find solutions ensuring their consumption is as efficient as possible.

Smarta Water cites the ability to offer all of the benefits of a big brand, but with the high level of personal service and a level of care only a small, focused company might provide.

Telephone:

0333 300 1878

Retailing in:

England flag icon England

Olympos Water company logo

Olympos Water

Based in Lancashire, Olympos Water is Owned by Multi Utility UK Group (MUUK) and was established to add water and waste water retail services to its business model, supplying utility infrastructure to National and Regional developers.

The business offers services to recently completed and new developments and emphasises a use of new technologies and innovation to allow it to offer competitive pricing.

Telephone:

0330 0949401

Retailing in:

England flag icon England

water 2 business colour logo

Water 2 Business

Water 2 Business is a joint venture between Bristol Water and Wessex Water. The company is licensed to provide water supply and wastewater removal retail services to businesses customers in the new market.

Telephone:

0345 6002600

Retailing in:

England flag icon England   Scotland flag icon Scotland

Wave logo in colour

Wave

Wave was formed following a joint venture between Anglian Water Business and NWG Business, bringing together two established companies with experience in the non-domestic water retail market. Wave aims to make managing utilities straightforward, helping to reduce water and energy use.

From smaller companies to large multi-site organisations, Wave recognises every business is different and works with customers to manage water and waste water, drive efficiencies and lower costs.

Telephone:

0333 207 9840

Retailing in:

England flag icon England   Scotland flag icon Scotland

Waterplus company logo

Waterplus

Water Plus is a water retailer providing billing, meter reading, account management, water efficiency and other services for businesses and organisations across England and Scotland. The company is a joint venture between Severn Trent Water and United Utilities.

Water Plus is licensed to provide water supply and wastewater removal retail services to businesses. It works with businesses across all sectors, from major users and multi-sites, to small, medium and micro businesses.

Telephone:

0345 072 6072

Retailing in:

England flag icon England   Scotland flag icon Scotland

adsm colour logo

ADSM

Advanced Demand Side Management (ADSM) provide a range of managed services that reduce water and energy costs within buildings.  By combining data analytics, user engagement and innovative engineering solutions the business seeks to ensure utilities are kept at levels delivering customers initial and ongoing financial savings whilst meeting current global environmental challenges.

Telephone:

01753 833880

Website:

 

adsm.com

Retailing in:

England flag icon England

Business stream company logo

Business Stream

Business Stream has been supplying water and wastewater services to UK customers in various sectors since 2006 and has acquired the non-household customer base of Southern Water. Offering tailored solutions Business Stream will operate as a retailer in the new market.

Telephone:

0330 123 2000

Retailing in:

England flag icon England   Scotland flag icon Scotland

Waterscan creating sustainable water future company logo

Waterscan

Waterscan has established itself as a specialist provider of water procurement and self-supply services, differentiating them from the standard retail offering. The business cites itself as working independently on behalf of the customer, either managing water supply tenders or performing retailer functions including meter reading.

Telephone:

01243 839 880

Retailing in:

England flag icon England

yü water logo in colour

Yu Water

Businesses in England and Wales can choose Yu Water as their water and wastewater retailer.

Yu Water Limited entered the non-household water and wastewater supply market, building upon its experience in the energy market for customer service and billing. It is believed that offering water, wastewater and water efficiency services alongside the electricity and gas services offered by the group is a natural adjacent market and may make switching utilities easier for businesses.

Telephone:

0115 975 8258

Retailing in:

England flag icon England

Veolia company logo

Veolia

Veolia Water is licensed to provide water supply and wastewater services to non-household customers in England, Wales and Scotland.

Customer focused, Veolia Water aims to improve customer value by reducing the cost of water services and providing tailored services to suit customer requirements. Customers may also benefit from access and support from Veolia’s experience in environmental services for water, waste and energy.

Telephone:

TBC

Retailing in:

England flag icon England   Scotland flag icon Scotland

First Business Water company logo

First Business Water

First Business Water entered the competitive water market in England to provide an alternative retailer providing transparent pricing, account management, water efficiency support through the provision of monitoring tools and benchmark audits.

Telephone:

0800 849 1342

Retailing in:

England flag icon England

Clear business water logo colour logo

Clear Business Water

Clear Business Water is a cross-border provider, and the second largest in Scotland. It is licensed to provide water supply and wastewater removal retail services to businesses.  Clear Business Water considers itself a small business specialist and aims to help all businesses save money on their water and wastewater retail service costs and offer consolidated billing.

Telephone:

0333 014 3131

Retailing in:

England flag icon England   Scotland flag icon Scotland

the water retail company colour logo

the Water Retail company

The Water Retail Company offers a bespoke service that aims to lowers consumption, reduce bills and improve the customer’s environmental footprint.  Water efficiency services are at the heart of the business and it works with clients to develop a strategic efficiency plan that uses technology and innovation to drive down bills through reduced water usage, reduced effluent discharge and reduced surface water drainage.

Telephone:

020 3808 6608

Retailing in:

England flag icon England   Scotland flag icon Scotland

Source for Business company logo

Source for Business

Source for Business is the national retail brand of Pennon Water Services (part of Pennon Group plc) which is licensed to provide water supply and wastewater removal services to customers across England in the business retail water market. Also licensed in Scotland, Source for Business offers a one-stop shop for businesses’ water management needs with simplicity and transparency.

Telephone:

0800 042 0347

Retailing in:

England flag icon England   Scotland flag icon Scotland

Affinity for business company logo

Affinity for business

On the 1st April 220 Affinity for Business merged with Castle Water, creating Castle Water (Southern) Ltd. to continue to serve Affinity’s existing customers.

The business cites an experienced team, now part of the 400-stong Castle Water group, who are committed to helping customers with all aspects of an account, from billing queries, low cost water saving devices to large scale water conservation projects.

Telephone:

01250 718700

Retailing in:

England flag icon England   Scotland flag icon Scotland

Cambrian company logo

Cambrian Utilities

Cambrian Utilities is a business-to-business retail company providing water services to businesses in the UK.  It is part of the Glas Cymru Group which provides water and waste water services to customers in most of Wales and parts of England through its subsidiary Dŵr Cymru.

Unfortunately, Cambrian Utilities is currently accepting no new customers.

Telephone:

0303 313 0025

Retailing in:

England flag icon England

Are you a water retailer?

Are your details missing or incorrect? Would you like to provide a revised summary of your business?

Email retailer@switchwatersupplier.com and we’ll help you provide an objective, third-party summary that maintains our desire to represent businesses without bias or prejudice.

For more information about switching water supplier call 03300 552532 or email hello@switchwatersupplier.com